Return & Refund Policy

Welcome to PharmColor. We stand behind the quality of our products and want you to feel confident when ordering from us.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee from the date your order is delivered.

If you are not satisfied with your purchase for any reason, you may contact us within 30 days of delivery to request a return or refund.

Eligibility for Returns

To be eligible for a return:

• The item must be returned within 30 days of delivery
• The product must be in reasonable condition
• Proof of purchase or order number must be provided

We reserve the right to refuse returns that appear excessively damaged, abused, or not related to normal use.

Non-Returnable Items

The following items are non-returnable:

• Digital products or downloadable content
• Gift cards
• Final sale or clearance items (if applicable)

Refund Process

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days depending on your bank or payment provider.

Shipping Information

• Processing Time: 1–3 business days
• Estimated Shipping Time: 7–14 business days

Please note that shipping times may vary depending on your location, carrier delays, holidays, or customs processing.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can make it right.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

For any return or refund questions, please contact us at:

Support Email: support@pharmcolor.store